Delivery
Where we deliver, how long it takes, and how to collect at the showroom.
Last updated: [date the owner approves these terms]
Some details on this page are still being confirmed. They are shown in brackets.
Where and how fast
Same-day delivery anywhere in Ho Chi Minh City for orders placed before [2 pm].
Standard delivery in 2 to 4 days anywhere in Vietnam.
Pick up at the showroom: ready the same day, and we message you when it is.
Cost
The delivery cost for your address is shown at checkout before you order.
Hotels
We deliver to hotel reception. Give the hotel name, address and the name the booking is under, and we message you when it is handed over.
Receiving the parcel
The courier calls or messages before arriving. For valuable orders, the courier may ask to see an ID. Please check the parcel on delivery.
If delivery fails twice, the parcel comes back to us and we contact you to arrange another delivery or a refund.
Outside Vietnam
This store delivers within Vietnam. If you travel with agarwood, we prepare the CITES export permit for you. Traders who need shipping abroad can use our wholesale site.